GENERAL REFUNDS
I want you to feel safe and 100% confident buying my work . If you do not like your item when it arrives please email me within 14 days of delivery to say why you are not happy. Items returned must be in a resellable condition
Please allow 14 working days for processing
REFUNDS/REPLACEMENTS ON DAMAGED ITEMS
Your artwork is securely packaged to ensure a safe deliver . If your item arrives damaged please notify me within 24 HOURS and I will replace it as long as you lodge that the item's packaging is damaged with the courier within their guidelines . If the item is no longer available we will notify you and issue a fefund .
Allow 14 working days to process
REFUNDS ON ORIGINAL ARTWORK
If you live within a resonable distance of the studio , I will personally deliver your artwork wherever possible . I love meeting collectors and offering a personal servce .
If your original artwork is delivered by a 3rd party company damaged, notify us within 24 hours of delivery. You must lodge that the item was damaged on delivery with the courier, as I insure the items for damage with the courier company. Please supply a photo if possible of the damage the contact me so we can discuss wether you require a repair or refund. Allow 30 days for processing
I want you to feel safe and 100% confident buying my work . If you do not like your item when it arrives please email me within 14 days of delivery to say why you are not happy. Items returned must be in a resellable condition
Please allow 14 working days for processing
REFUNDS/REPLACEMENTS ON DAMAGED ITEMS
Your artwork is securely packaged to ensure a safe deliver . If your item arrives damaged please notify me within 24 HOURS and I will replace it as long as you lodge that the item's packaging is damaged with the courier within their guidelines . If the item is no longer available we will notify you and issue a fefund .
Allow 14 working days to process
REFUNDS ON ORIGINAL ARTWORK
If you live within a resonable distance of the studio , I will personally deliver your artwork wherever possible . I love meeting collectors and offering a personal servce .
If your original artwork is delivered by a 3rd party company damaged, notify us within 24 hours of delivery. You must lodge that the item was damaged on delivery with the courier, as I insure the items for damage with the courier company. Please supply a photo if possible of the damage the contact me so we can discuss wether you require a repair or refund. Allow 30 days for processing